MemberGig lets you create your own branded online resource board where local providers can get listed and the people you serve can find trusted resources in one place. Think of it as your own niche local directory, built around your community and branded to you.

MemberGig is built for anyone who already brings people together, event organizers, associations, networking groups, local businesses, home care agencies, real estate professionals, coaches, and community leaders. If you have a network of providers who want visibility and an audience that needs trusted local resources, MemberGig gives both sides a permanent home.

MemberGig offers two options. With a non-monetized board, you pay a flat $97/month and providers can list for free. With a monetized board, providers pay the monthly listing fee you set, and MemberGig retains a 15% platform fee per transaction plus Stripe's standard processing fee. No contracts, cancel anytime.

MemberGig can be accessed from most countries, so board owners, businesses, and visitors can use the platform. Payments on MemberGig are processed through Stripe Connect, which means the ability to receive payouts or subscribe to a board depends on Stripe’s supported countries and local payment rules. If Stripe supports payments in your country, you should be able to use MemberGig’s monetized features. You can check Stripe’s supported countries here: https://stripe.com/global

Listings must represent legitimate businesses or services. MemberGig does not allow illegal services, explicit or inappropriate content, spam, misleading claims, or listings unrelated to your board's stated purpose. Board owners control who can access and post on their board, and MemberGig reserves the right to remove any content that violates our terms of service.

If you have questions about a specific board, a listing, or your seller account on a board, please contact the Board Owner directly by clicking the "Support Contact" email link at the bottom of that board’s page. Board Owners handle support for their boards, listings, and seller-related questions. For general platform questions or Board Owner account support not covered in this FAQ, you can contact MemberGig at support@membergig.com

Your monthly listing fee gives you a professional provider listing on that board, where visitors can learn about your business and contact you directly. You can add your business details, description, photos, and a link to your website, booking page, payment page, or contact form. Your listing stays visible on the board as long as your subscription is active.

Listing costs depend on the board. Some boards allow providers to list for free, while others charge a recurring monthly listing fee set by the board owner. If a board has a paid listing fee, you’ll see the cost before subscribing, and you can cancel at any time.

No. MemberGig does not process payments for your products or services. Your listing can include a link to your website, booking page, payment page, online store, or contact form. Any purchases, bookings, or customer payments are handled directly by you outside of MemberGig. This gives you full control over your pricing, sales process, and customer experience.

Yes. You can list on more than one board if your business, service, product, event, or resource fits that board. Each board may have its own approval process or listing fee. You can manage all of your listings from your Provider account.

Allowed listings depend on the board owner’s rules, categories, and board focus. Most boards are built around a specific niche, industry, or community need, so your listing should be relevant to that board. If your business, service, product, event, or resource fits the board’s categories and follows MemberGig’s platform policies, it may be eligible to be listed.

If a board owner removes your listing, it will no longer appear on that board. If the listing was part of a paid subscription, that subscription will be canceled to prevent future charges. You’ll still have access to your MemberGig account and may be able to create listings on other boards that are a better fit for your business, service, product, event, or resource.

Yes. Each listing gives you one post on a board. If you want to feature more than one service, product, event, or resource on the same board, you may be able to create additional listings based on the board owner’s settings. Any cost for additional listings will be shown before you subscribe or create the listing.

You can cancel a listing subscription from your account at any time. Go to Subscriptions, find the listing you want to cancel, and click the X (Cancel) button in the Action column. Your listing will remain active until the end of your current paid subscription period, and no future charges will occur.

Yes. MemberGig uses Stripe to securely process subscription payments. Your payment details are encrypted and handled by Stripe, and MemberGig does not store your credit card information.

Refunds and billing questions are handled by the board owner, since they set the listing price and manage their board’s subscriptions. If you cancel your subscription, future charges will stop, and your listing will usually remain active until the end of the current billing period. Payments already made for the current billing period are generally non-refundable. For questions about refunds, cancellations, or billing concerns, please contact the board owner directly.

You can delete your account at any time from your Dashboard by clicking your profile icon in the top right and selecting “Delete Account.” Once deleted, your profile, posts, messages, and all associated data will be permanently removed, and any active subscriptions will be canceled right away. This action is final and cannot be reversed.

MemberGig is a platform that lets you create your own branded resource board where providers can create listings and the people you serve can find trusted resources in one place. As the board owner, you can customize your board, choose free or paid provider listings, and control access. You can use your board to support your community, strengthen local relationships, or create a new revenue stream.

A monetized board lets you launch a branded resource board at no upfront cost. You set your own monthly listing price, invite providers to be featured, and earn recurring revenue as providers join. This option works well for organizations, networks, and larger communities that want to give trusted providers ongoing visibility while creating a new revenue stream to support their programs, events, or operations. MemberGig keeps a 15% platform fee per transaction, plus Stripe’s standard processing fee.

A non-monetized board lets providers list on your board for free. Instead of charging providers, you pay a flat $97/month subscription to host the board. This option works well for businesses or professionals who want to build goodwill, strengthen local relationships, and offer a helpful resource to the people they serve without charging providers to participate. Many board owners use non-monetized boards to stay top of mind and position themselves as a trusted local resource.

Yes, you can! When you choose to monetize your board, you'll be guided through the process of setting up a Stripe account through the board set-up process. Having a Stripe account is necessary to receive payouts and manage transactions. Stripe offers a straightforward onboarding experience, and once connected, payments are securely processed and deposited directly into your account.

Start with the people you serve and the resources they already need. A focused board is easier to explain, easier to share, and more useful for both visitors and providers. For example, your board could focus on senior care resources, homeowner services, pet care, wellness, family resources, professional services, or another niche your clients, members, or community would find valuable.

You can choose the access setting that best fits your board. Open Access works well when you want visitors to browse listings easily and providers to create listings using your board link. Approval Required works better when you want to review visitors and providers before they can view the board, contact providers, or create a listing. Most local resource boards work best with Open Access, while Approval Required is helpful for private networks, members-only groups, or boards that need more control.

Team Members let you invite up to two people to help manage your board. They can assist with any day-to-day tasks like reviewing posts, approving listings, and keeping the board organized, so you’re not doing everything yourself. Team Members have access to all board features, except account and billing management, giving you support while your sensitive information in your account stays private.

If you cancel your board, any active provider listing subscriptions connected to that board will also be canceled to prevent future charges. Providers with active listings will be notified, and your board will be scheduled for permanent deletion after 7 days. This gives providers time to save any important information or make other arrangements before the board is removed. After the 7-day period, the board and its content are permanently deleted.

Categories define the types of listings allowed on your board and help keep it focused on your niche or community. When a provider creates a listing, they choose from the categories you set, which keeps your board organized and relevant. For example, a real estate agent might create categories like Home Services, Lenders, and Stagers, while a wellness event organizer might use Fitness, Nutrition, and Mental Health. The right categories make your board easier to browse and more valuable for everyone who uses it.

MemberGig includes tools to help you keep your board relevant, professional, and aligned with your purpose. You can choose Approval Required if you want visitors and providers to answer screening questions before they can view or post. You can also remove listings that do not fit your board, block users when needed, and set categories to keep provider listings organized. Board owners can invite up to two Team Members to help manage the board, and visitors can flag listings that may need review.

Yes, if you choose to. With a monetized board, you set your own monthly listing price and earn recurring revenue as providers join. Prefer to offer free listings? You can do that too. Either way, your board helps providers stay visible, strengthens your local network, and keeps your brand connected to the people you serve.

No. Visitors can browse an Open Board without creating an account. However, they will need to sign up if they want to message a provider or request access to an Approval Required board.

MemberGig has two main user roles. A Visitor is someone who can browse boards, view listings, save favorites, and message providers. A Provider is a business or service professional who creates a listing on a board to share their services, products, events, or resources with that board’s community.

If you’re interested in a listing, you can message the business directly through the platform. This allows you to ask questions, request more information, or start a conversation before visiting their website, booking page, or contacting them outside of MemberGig.

Yes. Creating a Visitor account is free. Visitors can browse Open Boards, explore listings, save favorites, and message providers at no cost. Some boards may require approval before you can view or participate, depending on the board owner’s settings. From your account, you can manage messages, track access requests, view saved boards, and update your account settings.

An Approval Required board is a board where visitors and providers must request access before they can view listings, contact providers, or create a listing. The board owner may ask a few screening questions and will review your request before approving access.

Yes. You can message multiple businesses to ask questions, request more information, or inquire about their products, services, or events. Each conversation is kept separate, and you can manage your messages directly from your account.

Yes. If you want to list your business, service, product, event, or resource, you can create a provider listing on an eligible board. Some boards may require approval before you can post. Your account can still be used to browse and message providers, with added tools to manage your listing.

You can delete your account at any time from your Dashboard by clicking your profile icon in the top right and selecting “Delete Account.” Once deleted, your profile, posts, messages, and all associated data will be permanently removed, and any active subscriptions will be canceled right away. This action is final and cannot be reversed.