MemberGig, LLC (“MemberGig,” “we,” “our,” or “us”) takes your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, platform, and related services (collectively, the “Services”).
By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy and agree to the practices described here. If you do not agree, please discontinue use of the Services.
This Privacy Policy is part of, and should be read together with, our Terms of Service. Any terms not defined in this Privacy Policy have the same meaning as in the Terms of Service.
1. Information We Collect
We collect certain types of information depending on how you interact with MemberGig and use the Services.
Personal Information (provided by you)
This includes information you choose to provide, such as your name, email address, phone number, business name, logos, profile photos, and any information you include in posts, listings, messages, or other content. It also includes account-related information such as usernames and passwords, as well as payment and billing information, which is processed securely through Stripe.
Sensitive Personal Information
Some personal information may be considered “sensitive” under certain privacy laws. This can include account login credentials, payment-related information, precise location data, or other information that requires a higher level of protection under applicable law.
MemberGig collects and uses sensitive personal information only as necessary to provide and operate the Services, such as account authentication, payment processing through Stripe, security, and fraud prevention. We do not use sensitive personal information for targeted advertising or for purposes unrelated to providing the Services, and we do not sell sensitive personal information.
Usage Information (collected automatically)
When you use MemberGig, we automatically collect certain technical and usage information, such as your IP address, device type, operating system, browser type and version, pages viewed, features used, actions taken, dates and times of activity, cookies, log data, and similar tracking information. This information helps us operate, secure, and improve the Services.
Information from Third Parties
We may receive information about you from third parties, such as social media platforms or integrations you choose to connect, as well as from marketing partners, referral sources, or lead providers, where permitted by law.
2. How We Use Your Information
We use your information to:
-
Provide, operate, and maintain the Services
-
Process payments, subscriptions, and payouts through Stripe
-
Enable posting, messaging, and board functionality
-
Communicate with you about your account, service updates, or marketing (you may opt out of marketing communications)
-
Improve the Services through analytics and usage trends
-
Detect, prevent, and address fraud, abuse, or security issues
-
Comply with legal obligations and enforce our Terms of Service
3. How We Share Your Information
We may share your information in the following circumstances:
Service Providers
With trusted third-party vendors that help operate the Services, such as payment processors, hosting providers, analytics providers, and email delivery services.
Other Users
When you interact on boards, post content, send messages, or otherwise engage with other users, certain information may be visible to others as part of normal platform functionality.
Legal Compliance
If required by law, regulation, legal process, or to protect the rights, safety, or security of MemberGig, our users, or others.
Business Transfers
In connection with a merger, acquisition, reorganization, or sale of assets, where personal information may be transferred as part of the transaction.
We do not sell your personal information. In some U.S. states, certain data practices may be considered “sharing” or “selling” under privacy laws. Where required, you have the right to opt out of such practices.
4. International Data Transfers
MemberGig is based in the United States. If you access the Services from outside the U.S., your information may be transferred to and processed in the United States or other countries where data protection laws may differ.
Where required by law, we implement appropriate safeguards, such as Standard Contractual Clauses or other lawful mechanisms, to protect international data transfers.
5. Data Retention
We retain personal information for as long as your account is active or as needed to provide the Services. When you close your account, we delete or anonymize your information unless retention is required to:
-
Comply with legal obligations
-
Resolve disputes
-
Prevent fraud or abuse
-
Enforce agreements
6. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information.
For All Users
You may request access to your information, correction of inaccurate data, deletion of certain information, data portability, or restriction or objection to certain processing, subject to legal limitations.
U.S. Residents
Residents of certain U.S. states may have additional rights, including the right to know what information is collected, the right to access, correct, or delete personal information, the right to opt out of certain data sharing or targeted advertising, the right to limit use of sensitive personal information, and the right to appeal decisions regarding privacy requests. We honor Global Privacy Control (GPC) signals where required by law.
EEA and UK Residents
You may have rights under GDPR or UK data protection laws, including the right to access, correct, erase, restrict, or object to processing, the right to data portability, the right to withdraw consent, and the right to lodge a complaint with a supervisory authority.
Other Jurisdictions
Residents of countries such as Brazil and Canada may have similar rights under local privacy laws. If your jurisdiction provides additional rights, we will honor them as required by applicable law.
To exercise your rights, please contact us using the information in Section 13.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to keep you logged in, remember preferences, provide security protections, monitor usage and performance, and improve the Services. Some cookies may be set by third-party providers such as analytics or payment services.
You can manage or disable cookies through your browser settings, but some features of the Services may not function properly if cookies are blocked.
8. Security
We use reasonable technical and organizational safeguards, such as encryption, access controls, and monitoring, to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Children’s Privacy
MemberGig is intended for users who are 18 years of age or older. We do not knowingly collect personal information from children under 18. If we become aware that such information has been collected, we will take steps to delete it.
10. Do Not Track and Preference Signals
We do not currently respond to browser “Do Not Track” signals. We do honor Global Privacy Control (GPC) and other legally recognized opt-out signals where required by law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email and/or by posting a notice on the platform. Updates will include a new “Last Revised” date.
12. Closing Your Account
You may close your account at any time through your account settings. When your account is closed, we will delete or anonymize your personal information as described in this Privacy Policy. Information shared with other users may remain visible under their control.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, you may contact us at:
Email: support@membergig.com
Mail: MemberGig, LLC
PO Box 18532
Atlanta, GA 31126
Continue with Google
